Our live chat never closes, and from VIP Level 3 you have a personal manager who knows your account. For documents, withdrawals and breaks from play, write to support@spinfin.com.
How to reach us
| Channel | Hours | Best for |
|---|---|---|
| Live chat | around the clock | bonuses, deposits, your counter |
| support@spinfin.com | documents, withdrawals, breaks | |
| Personal manager | Levels 3 to 5 | offers, limits, your level |
Scroll horizontally to see the full table
We do not run a phone line.
A quick answer
- The e-mail on your account and the deposit time and amount.
- Which bonus, and whether you claimed it before betting.
- A screenshot.
- One question per message.
What you ask most
- Bonus missing: claim before you bet; write to us about a missing reload before betting.
- Spins missing: daily batches of twenty-four hours.
- Withdrawal pending: up to three business days after verification.
- Limit reached: your level sets it; ask your manager from Level 3.